BaoViet Successfully Deploys SAP SuccessFactors Incentive Management Solution

In July 2022, OpenSymmetry, a global consulting firm that specializes in the planning, implementation, and optimization of top-tier Sales Performance Management systems, announced a collaborative partnership with NGS, an SAP reseller situated in Vietnam.

BaoViet Life Insurance (BaoViet) chose OpenSymmetry and NGS to deploy a distribution management system on the SAP SuccessFactors Incentive Management Solution.

“For our prestigious client BaoViet Life Insurance (BaoViet) in the Asia-Pacific area, successfully deployed SAP SuccessFactors Incentive Management Solution on July 15, 2024 for their Tied and General Agency channels, which was the main focus of the deployment since these channels serve 90% of their sales force.  The adoption of commissions and incentive processing, sales and management reporting, and sales force onboarding have all benefited from the professional services of OpenSymmetry,” said Mr. Trịnh Minh Hoàng BaoVet’s Deputy Chief of Operation Block/CIO.

Moving forward, OpenSymmetry will continue to be BaoViet’s go-to partner for all things related to sales performance, with the next area of focus on automating their other channels. By giving these channels access to their commission and client payments, the new Distribution Management System (DMS) will enable BaoViet to register agents more quickly, process their payments on schedule, and promote transparency.

Although OpenSymmetry was able to successfully complete the rollout, Amit Arora, OpenSymmetry’s Vice President and Executive Sponsor stated, “this project was not an easy one. Throughout the process, we had to reconcile the many demands of the business stakeholders, decide on standard procedures, clean up enormous volumes of historical data, resolve with technical difficulties, and of course, keep an eye on the timeline for this crucial project. However, working together, we were able to make it happen in the end, and we are pleased with what we have accomplished.”

Anthony Hutchins, OpenSymmetry’s CEO commended the joint efforts by stating, “my sincere gratitude goes out to the whole team at BaoViet Life Insurance, our partners at NGS and SAP, and the OpenSymmetry team for their outstanding work. As I said prior, this is a significant milestone for OpenSymmetry as we continue our global expansion and boasting support in the fastest growing economy in the APAC region.”

“I am incredibly proud of the APAC region’s success,” said Amit Arora, Vice President, APAC of OpenSymmetry. “It speaks volumes about our growth journey that in the last five years our revenue has doubled, our team has tripled, and we have expanded offices twice. As the leader of this region, I am focused on ensuring that our infrastructure and strategy evolve to sustain our growth.” OpenSymmetry is a strategic, global partner of SAP and recently named a Gold Partner for SAP Sales Performance Management technology.  45% of OpenSymmetry’s consultants have expertise implementing and managing the SAP platform.

READ THE FULL PRESS RELEASE FROM 2022.

About OpenSymmetry
OpenSymmetry is an independent global consulting firm specializing in the planning, implementing, and optimizing of leading Sales Performance Management technology solutions. OpenSymmetry partners with clients driving operational efficiency in support of sales strategy. OpenSymmetry has completed projects for more than 2,500 companies around the world ranging in size, scope, and complexity across multiple industries.  OpenSymmetry is headquartered in Austin, Texas, with offices in the United Kingdom and India.

Media Contact
Christina Mennen
Senior Director, Marketing
christina.mennen@opensymmetry.com

About BaoViet Life Insurance
Baoviet Life Insurance Corporation is the wholly-owned subsidiary of Baoviet Holdings. Bao Viet Life is now one of the few life insurance companies in Vietnam with a long history of operation and increasingly asserting its leading position in the market. In recent years, Baoviet Life Insurance has strived constantly to fulfill the role and responsibility of Vietnam’s leading insurer in providing insurance services and risk management consultancy to various customers from corporations to individuals and households. With strong financial capacity, professional human resources and service, close collaboration with leading international reinsurers and brokers, Baoviet Insurance has the ability to offer insurance services to all economic entities and sectors from the Government’s large-scale projects to individual customers’ needs. Besides, Baoviet Insurance has always focused on claim support and settlement service for customers as well as corporate social responsibility, in order to ensure sustainable development and improve the community’s welfare.

About NGS
NGS is one of the leading technology companies in Vietnam, specializes in providing products and solutions on systems integration solutions, telecommunications services and information technology training.